Privacy Policy
Privacy Policy
Your privacy is important
to us, and so is being transparent about how we collect, use, and share
information about you. This policy is intended to help you understand:
1.
What
information does Anpmatrimony.com collect from you?
Anpmatrimony.com is an
advertising platform providing targeted advertising services for the purpose of
matchmaking (“Service”). To do provide the services, you (User/Member) required
to submit certain personal information which is displayed on the Site on behalf
of you to find the perfect life partner. You hereby provide your consent to
collect, process, and share of your personal information with other
user/members in order to provide the service.
Anpmatrimony.com gathers three types of information while you are availing
our services:
i. Information you voluntarily submit; and
ii. Information not directly submitted by you
iii. Information we receive from others
i.
Information
submitted by you
In
order to avail the service you provide the following information: -
a. While registering for
our service, you share with us your personal data, such as name, your gender,
date of birth, contact details, educational qualification, employment details,
photos, marital status and your interests and sensitive personal data such as
your Identity proofs, .
b. When you avail for a
paid service, you provide us or our payment service provider with the sensitive
personal data such as your Bank account, debit or credit card number or UPI.
c. Testimonials submitted
by you including your success story and photos.
d. Information submitted
by you voluntarily while participating in surveys contest, promotions, or
events.
e. Details shared with our
customer care team. (This information used to monitor or for training purposes
and to ensure a better service).
f. You have the option to
send interesting profiles to your contacts via WhatsApp.
g. Your chats and messages
with other users as well as the content you publish will be processed as a part
of the service.
ii.
Information
not directly submitted by you
a.
User
activity
We collect information about your activity on our services, such as date and
time you logged in, features you’ve been using, searches, clicks and pages
visited by you, your interaction with other users including messages exchanged.
b.
Device
Information
We collect information from and about the device(s) such as IP address, device
ID and type, device-specification and apps settings, app error reports, browser
type and version, operating system, identifiers associated with cookies or
other technologies that may uniquely identify your device or browser;
iii.
Information
we receive from others
In addition to the information you provide us directly, we receive information
about you from others, such as:
a.
Social
Media
You have an option to use your social media login (such as Google SSO/Apple ID)
to create and log into your Anpmatrimony.com account. This saves you from
remembering one more login credentials and allows you to share some information
from your social media account with us.
2.
How we
use information we collect?
We use the information
collected in the following ways:
a.
we use the
information submitted by you to provide the Service.
b.
manage your
account
c.
provide you
with customer support.
d.
conduct
research and analysis about your use of our services for providing better
services using AI and ML.
e.
communicate
with you by email, phone about services, promotions or offers that may be of
your interest.
f.
Recommend
relevant matches to you and display your profile to other users.
3.
With
whom does we share your information?
Except where you are
expressly informed on the site or as described in this privacy policy we do not
sell, rent, share, trade or give away any of your personal information.
a.
With other
users
we publish the information shared by you with other users to provide the
services. The information so published are provided by you and be cautious as
what you share with other users. You can always control your privacy setting by
visiting the “setting/privacy option” page.
b.
With our
service providers and partners
We may use third party service providers to provide website and application
development, hosting, maintenance, backup, storage, payment processing,
analysis and other services for us, which may require them to access or use
information about you. If a service provider needs to access information about
you to perform services on our behalf, they do so under close instruction from
us, including policies and procedures designed to protect your information. All
our service providers and partners agree to strict confidentiality obligations
and data protection.
c.
With law
enforcement agencies
We will disclose your personally identifiable information as required by law
and when we believe that disclosure is necessary to protect our rights, other
members interest and protection and/or comply with a judicial proceeding, court
order, or legal process served on us.
4.
How to
access and/or control your information?
You have been provided
with tools to manage your information. You have the rights to access, rectify,
update information that you provided to us and that’s associated with your Anpmatrimony.com
account directly by logging into your account.
In addition to aforesaid privacy control, a member from EU, UK and California
have the following rights
a.
Reviewing your
information. Applicable privacy laws may give you the right to review the
personal information we keep about you (depending on the jurisdiction, this may
be called right of access, right of portability or variations of those terms).
You can request a copy of your personal information by putting in such a
request here.
b.
If you believe
that the information we hold about you, are no longer entitled to use it and
you want to delete or object to its processing, please contact us here.
Please note, however, we may need to retain certain information for record
keeping purposes, to complete transactions or to comply with our legal
obligations and applicable territorial laws.
c.
If you wish to
receive information relating to another user, such as a copy of any messages
you received from him or her through our service, the other user will have to
contact us and provide their written consent before the information is
released.
d.
You have the
right to withdraw your consent or to opt-out from sharing your information with
our third party service providers from processing your information. Please note
that by withdrawing your consent or opting out means, its deletion of your
profile as we won’t be able to provide service to you without the personally
identifiable information.
Also, we may not be able to accommodate certain requests to object to the
processing of personal information, notably where such requests would not allow
us to provide our service to you anymore. For instance, we cannot provide our
service if we do not have your date of birth/gender/contact details.
For your protection and
the protection of all our users, we may ask you to provide proof of identity to
accommodate your requests.
5.
How we
secure your information?
While we implement
safeguards designed to protect your information, no security system is
impenetrable and due to the inherent nature of the Internet, we cannot
guarantee that data, during transmission through the Internet or while stored
on our systems or otherwise in our care, is absolutely safe from intrusion by
others. When our registration/order process asks you to enter sensitive
information (such as a credit card number), such information is encrypted and
is protected with the best encryption software in the industry. We follow
generally accepted industry standards to protect the personal information
submitted to us. All your information, not just the sensitive information
mentioned above, is restricted in our offices. Only employees who need the
information to perform a specific job are granted access to personally
identifiable information.
If you have any questions about the security at our website, please email
us.
6.
How
long we keep your information?
We keep your personal
information only as long as you use our service and also as permitted/required
by applicable law. In practice, we delete or anonymize your information upon
deletion of your account, unless the same is required for to comply with legal
obligations, fraud prevention, take actions we deem necessary to protect the
integrity of our website or our users, to resolve disputes, to enforce our agreements,
to support business operations, and to continue to develop and improve our
Services. We retain information for better services, and we only use the
information to analyse about the use of our Services, not to specifically
analyse personal characteristics about you.
7.
Cookies
and other tracking Tools.
We and our third-party
partners, such as our advertising and analytics partners, use various
technologies to collect information, such as cookies and web beacons etc. to
identify you and your user behaviour. You may read our Cookies Policy for
more information as why we use Cookies and how you can control their use,
through your browser settings and other tools.
8.
How we
transfer information we collect Internationally?
We collect information
globally and primarily store that information in India and USA. We may
transfer, process and store your information outside of your country of
residence, to wherever we or our third-party service providers operate for the
purpose of providing you the Services. Information collected within the
European Economic Area (“EEA”) may, for example, be transferred to countries
outside of the EEA for the purposes as described in this policy. Whenever we
transfer your information, we take adequate steps to protect it and it is done
with standard contractual data protection.
9.
How
will I know of changes in Anpmatrimony.com privacy policy?
If we make any change to
our privacy policy, we will send an email communication about the update so you
are always aware of what information we collect, how we use it, and under what
circumstances, if any, we disclose it. If at any point we decide to use
personally identifiable information in a manner materially different from that
stated at the time it was collected, we will notify you by way of an email. We
will give you a choice as to whether or not we can use information in this
different manner and act accordingly.
10.
Tell me how to
contact Anpmatrimony.com
If you have any questions
about this privacy statement, the practices of this site, or your dealings with
this Web site, please email us or contact us at.
Anpmatrimony.com
Nikhil S – Grievance Officer,
Urbanry
#56, 1st main
Road, near Nanjundeshwara Swamy Temple, Kapilanagar, Peenya (B) Post, Bengaluru
North, Bengaluru -560058;